|
Part of Sheather & Merrigan’s training and development program is to coach our staff on how to better provide our customers with a higher standard of service. We would appreciate if you could take a couple of minutes to give us some of your valued feedback. |
|
| |
|
Customer Name:
|
Company Name:
|
| |
1. Sales |
Did you find the Sales Representative to be knowledgeable and professional in their presentation? |
|
|
Has the equipment met all your requirements? |
|
|
Was the sales rep follow up helpful and what you expected? |
|
|
2. Installation and Service |
How did you find the delivery contractor? |
|
|
Was our Technical Representative helpful and his training
satisfactory? |
|
|
How would you rate our communication and timing with your installation? |
|
|
| |
3. Do you require additional Training? |
|
|
|
4. Please add any additional comments... |
| |
| |
|
|
